Website Security, Maintenance & Liability
Outdated Websites Are High-Risk Targets
Websites that are not regularly maintained are highly vulnerable to automated cyberattacks. These attacks can disrupt functionality, damage your reputation, and result in lost traffic, leads, and revenue.
Platforms such as WordPress rely on ongoing updates to core files, plugins, and themes. These updates address known security vulnerabilities that are actively exploited at scale. When updates are delayed or ignored, websites become easy entry points for malicious activity.
Compromised websites may exhibit visible issues—such as downtime, broken functionality, or redirects to spam or malicious content—or more subtle problems, including hidden malware, degraded search rankings, unauthorized backlinks, or data exposure.
Routine maintenance is the primary defense against these risks and is essential to maintaining a secure, stable, and high-performing website.
Cyberattacks are continuous and largely automated. Research shows:
- A cyberattack occurs approximately every 39 seconds
- Thousands of websites are compromised daily
While WordPress powers a significant portion of the web and is often targeted, the vast majority of breaches are not due to the platform itself—but to outdated software, weak security practices, and lack of maintenance.
Maintenance Responsibility
Clients may choose to:
- Enroll in a Maintenance Plan, where NOLA Media & Design manages updates, monitoring, and security
- Independently manage all updates, security, and maintenance
For websites not enrolled in an active Maintenance Plan, all responsibility for upkeep, security, and performance rests solely with the client.
NOLA Media & Design assumes no responsibility for vulnerabilities, malware, downtime, data loss, or performance issues resulting from outdated software, compromised credentials, third-party integrations, hosting environments, or lack of maintenance.
Emergency Security Remediation
If a website is identified as compromised, infected, or posing a risk to users, search engines, or hosting infrastructure, prompt action is critical.
For clients enrolled in an active Maintenance Plan, NOLA Media & Design may take immediate corrective action without prior approval when necessary to contain threats and prevent escalation.
For clients not enrolled in a Maintenance Plan, all remediation work requires written approval prior to initiation.
Delays in addressing security issues may result in:
- Hosting suspension
- Search engine deindexing or domain reputation damage
- Continued malware distribution or unauthorized access
Emergency remediation may include:
- Malware detection and removal
- Cleanup of infected files, spam pages, and malicious code
- Core, plugin, and theme updates
- Security hardening and vulnerability patching
- Isolation or suspension of affected components
All remediation services are billable at the standard hourly rate or may be applied toward a prepaid support plan.
Non-Maintenance Plan Clients & Response Policy
For websites not enrolled in an active Maintenance Plan, NOLA Media & Design will make reasonable efforts to notify the client using the contact information on file if a security issue is identified.
If no response or approval is received, no action will be taken.
NOLA Media & Design is not liable for any damages, data loss, business interruption, reputational impact, or extended recovery costs resulting from delayed response, lack of approval, or declined remediation.
Ongoing Risk & Acknowledgment
Websites that are not actively maintained remain at significantly higher risk for security breaches, performance issues, and compatibility failures.
Failure to maintain updated software and basic security practices increases the likelihood of:
- Malware infections
- Spam content and malicious backlinks
- Data breaches
- Hosting suspension or domain blacklisting
By choosing not to enroll in a Maintenance Plan, the client acknowledges and accepts these risks in full.
See Threats in Real Time
Attacks aren’t hypothetical—they’re happening constantly.
View live threat and vulnerability data to understand just how active and widespread these risks are.
Act, Before ($*)it Happens
We implement industry-leading security tools on every site we build and support. Combined with routine updates and monitoring, this creates a strong defense against common vulnerabilities and attacks.
Our Maintenance Plans ensure your website stays updated, secure, and running smoothly—without the risk of falling behind.
Take Action Today
Waiting until something breaks or gets hacked is always more costly than preventing it.
Secure your website now.
Contact us to protect and maintain your website—before issues start.