TERMS + CONDITIONS - By accepting a proposal or requesting support, client understands and agrees:

  • Our firm provides support on an off-site basis, based on client-provided content.
  • By request and fee, we can provide content writing, ghost blogging and photo/video for your project. 
  • Remote/Off-Site Support: $25/hour.
  • Training, Consulting and On-Site Support: $50/hour, subject to availability.
  • Reduced Rate Prepaid Updates & Maintenance Plans are available.
  • Marketing/Social Media Campaign payments due in full by the 5th of each monthly campaign start.
  • Prepaid Campaign payments due PRIOR to support/project start.
  • Website Design projects begin within 48 hours of receipt of a 50% minimum down payment. 
  • Balances not received within 30 days result in support suspension, product deactivation & late pay/reactivation fees, TBD.
  • Although we are certain our efforts will increase your brand awareness, no guarantees are stated or implied.
  • We reserve the right to refuse service to anyone.

STORAGE: We do not store documents provided or backups of websites. Your hosting serves as storage for all content, therefore it must remain active to avoid data loss. Backups are available by request, starting at $59. To request a backup, contact us.

WEBSITE DESIGN CREDIT: A “Website Designed by NOLA Media and Design” statement is placed discretely in the footer area of websites we design. While this mention can be removed by the client at will, post delivery/launch, another designer cannot state any design claim (or replace our name with theirs) unless they have fully replaced our website design with their own.

THIRD PARTY PRODUCTS

  • There is no contract for our design or marketing services, however 3rd party products such as web hosting, email hosting, domain names, SSL certificates (https), and advanced programs and plugins used to design your website or other collateral may require an annual financial commitment.
  • In the event we manage your 3rd party product renewals, support hours may be billed to accommodate for renewal activities including but not limited to purchasing products on your behalf, client and vendor communication, product setup, modification and/or optimization.